Why Leaders Lack Emotional Intelligence

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Why Leaders Lack Emotional Intelligence Over the past century, the heartless, no-nonsense CEO has become something of an icon—and a cliché—in American society. Hollywood would have us believe that the Machiavellian chief exec is still alive and well. Whether it’s … Read More

Are You Emotionally Intelligent?

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Are You Emotionally Intelligent? Here’s How to Know for Sure Here’s How to Know for Sure When emotional intelligence (EQ) first appeared to the masses, it served as the missing link in a peculiar finding: people with average IQs outperform … Read More

12 Habits of Exceptional Leaders

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12 Habits of Exceptional Leaders Mar 24, 2015 One of the most popular Dilbert comic strips in the cartoon’s history begins with Dilbert’s boss relaying senior leadership’s explanation for the company’s low profits. In response to his boss, Dilbert asks incredulously, “So … Read More

The Emotional Competence Framework

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The Emotional Competence Framework   SOURCES: This generic competence framework distills findings from: MOSAIC competencies for professional and administrative occupations (U.S. Office of Personnel Management); Spencer and Spencer, Competence at Work; and top performance and leadership competence studies published in … Read More