"Motivation aside, if people get better at these life skills,

everyone benefits: The brain doesn't distinguish between

being a more empathic manager and a more empathic father."

 
Daniel Goleman
 
 

 

A Workshop that Works.

 

Your day at EQ 101

Come prepared to be engaged and challenged.

We start bright and early and aim to make every minute count, focusing on your personal and professional development and meaningful, practical self-improvement.

8.00am – 8.45am

Coffee, networking and introductions

8.45am – 9.00 am

Introduction to Emotional Intelligence

9.00am – 10.30am

Element 1: Self Awareness

  •  Activity: Self assessment
  •  Theory and discussion
  •  Application activity
  •  Personal reflection

Key points: Recognising emotions and their effects; knowing your strengths and limits; confidence about self-worth and capabilities

10.30am – 10.45am

Break

10.45am – 12.00pm

Element 2: Self Control 

  • Activity: Self assessment
  • Theory and discussion
  • Application activity
  • Personal reflection

Key points: Managing disruptive emotions and impulses; maintaining standards of honesty and integrity; taking responsibility for personal performance; handling change

12.00pm – 12.45pm

Lunch

12.45pm – 2.00pm

Element 3: Motivation 

  • Activity: Self assessment
  • Theory and discussion
  • Application activity
  • Personal reflection

Key points: Standards of excellence and continuous improvement; alignment of goals; leveraging opportunities; persistence and resilience

2.00pm – 3.15pm

Element 4: Empathy  

  • Activity: Self assessment
  • Theory and discussion
  • Application activity
  • Personal reflection

Key points: Others' feelings and perspective; taking an active interest in others' concerns; customer needs; developing others; leveraging diversity; being politically aware

3.15pm – 3.30pm

Break

3.30pm – 4.45pm

Element 5: Social Skills

  • Activity: Self assessment
  • Theory and discussion
  • Application activity
  • Personal reflection

Key points: Using effective tactics for persuasion; clear and convincing communication; inspiring leadership; initiating and managing change; managing conflict; nurturing instrumental relationships; working constructively with others; teamwork to pursue collective goals

4.45pm – 5.10pm

Summary and review

5.10pm – 5.30pm

Questions, discussion and closing

(Please note that these session times are provided as a guideline and naturally pace and duration of each session may vary.)  

 

 

 

 

The smart decision you make today will lead to even smarter actions in your future.

 

EQ 101 EMOTIONAL INTELLIGENCE

Making it Practical. Making it work. Making it Grow.